Delivery restrictions and exceptions
We deliver all articles offered in our shop to the countries listed in the table above.
Please note that we do not supply the following overseas territories in France:
Guadeloupe, Martinique, Guyane, La Réunion, St-Pierre-et-Miquelon, Mayotte, the French Southern and Antarctic Territories, Wallis and Futuna, French Polynesia, New Caledonia.
Please note that we do not deliver to the Canary Islands, Ceuta and Melilla.
The delivery time depends on the ordered items, the chosen payment method and the country to which the order will be shipped.
Available items are usually shipped the same business day for orders placed before 1pm.
In case of delivery problems or waiting times, you will be informed by our customer service immediately after receipt of your order.
The delivery time within Germany is 2 – 3 working days.
The delivery time abroad is approx. 5 – 10 working days.
When shipping the goods, you will receive a shipping confirmation by e-mail to your e-mail address specified in the order process.
When the goods are shipped, you will receive a shipping confirmation by e-mail to the e-mail address specified in the order process.
If you have any questions about the status of your order, please contact us by email: firstname.lastname@example.org
Shipping service provider
We ship parcels within Germany with DPD, DHL and UPS.
Orders from other countries are also shipped by DPD, DHL and UPS or handed over to the respective country post office.